At SignalMD, we take your privacy seriously. This Privacy Policy describes how we collect, use, and share information in connection with our website and services.

1. Information We Collect

We collect information that you provide directly to us, such as when you create an account, verify your identity with your National Provider Identifier (NPI), or communicate with us. This includes:

Name, email address, and contact information.
NPI and public provider directory details to verify identity.
Billing information (processed securely via Stripe).

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our monitoring and audit services.
Verify provider identity and prevent unauthorized scans.
Process payments and subscriptions.
Send technical notices, updates, security alerts, and support messages.

3. Data Security & PHI

SignalMD monitors only publicly available directory, search, and answer-engine data. We never access, process, or store Protected Health Information (PHI) or Electronic Health Records (EHR) data. We implement reasonable security measures to protect your personal data from unauthorized access or disclosure.

4. Third-Party Services

We may use third-party service providers (such as hosting, analytics, and payment processing platforms) to help us operate our business and the site. These third parties have access to your information only to perform these tasks on our behalf.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@signalmd.com.